|
Post by account_disabled on Oct 25, 2023 22:22:12 GMT -6
This allows you to better tailor your offer and communication which ultimately leads to increased loyalty. In practice ensuring full transparency often requires internal changes both in organizational culture and business processes. It is worth noting that transparency is a value that translates into specific business benefits. Companies that are transparent usually enjoy greater trust from customers. Which directly affects their loyalty and increases the . In the age of social media and easy access to information lack of transparency can be very costly leading to negative phone number list opinions and loss of reputation. Principle : Innovation Innovation in the context of Customer Experience CX is not just a catchy slogan but specific actions aimed at increasing customer satisfaction and loyalty. In the era of digitalization and growing competition companies must constantly look for new effective ways to meet the needs and expectations of customers. Technologies play a key role in this offering tools and solutions that can significantly impact the quality of customer experiences. One of the most promising trends in this field is the use of artificial intelligence in the area of customer service.
|
|